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配送服务

VIFEN维芬联手“掌上居家”


为了您购物方便提供了哪些服务

深圳市区域由专业配送平台“掌上居家”为VIFEN维芬提供专业配送安装服务,让产品更快捷、安全、贴心的送到您身边。更多信息请联系我们!               


送货服务

选配送服务可以为您节约时间和精力。您可以不用担心产品大小,不用担心如何装车,搬上楼,可以随心所欲的购买您所需要的产品,我们将以最快的速度送到您身边。更多信息请联系我们!


安装服务

选择此服务将为您节省时间和精力,您可以尽情的购买但无须担心后续的安装问题。一旦您选中了所喜欢的家具并且准备选择安装服务,您可以向与VIFEN维芬合作的安装配送服务商“掌上居家”下达服务订单。更多信息请联系我们!                                                                                                   

 

:你们提供哪些配送方式?

:深圳市区域单笔订单满3000将由“掌上居家”为您免费配送上门,其他地区会根据情况为您选择最方便快捷的配送方式。

:我可以在线追踪我的订单吗?

:线上渠道下单可直接在线上查询物流信息,实体体验店可以通过官方线上客服或致电0755-86008880向我们查询。

:下订单后,需要多长时间发货?配送费用如何计算?

:如果有现货的产品我们一般会在订单确认后24小时之内发货(特殊or非标订购除外)。非标定做产品一般在30天内发货,具体费用标准和产品情况请咨询官方线上客服或致电0755-86008880联系我们,让专业客服为您解答。

:我已经下单了,请问你们会用什么快递发货?

:深圳市内我们可以为您配送上门,其他地区会根据情况为您选择最方便快捷的配送方式。

如有疑问可以通过官方线上客服或致电0755-86008880向我们咨询。

:下单如何修改我的送货地址?

:如在实体渠道下单可及时与实体店员联系或通过官方线上客服修改配送地点,线上商店下单请及时联系官方线上客服或致电0755-86008880 更改。

:我只收到我订单中的一部分商品,其余商品什么时候交付?

:如果一个订单并且未收到订单全部货物,请不要着急。通过官方线上客服或致电0755-86008880联系我们,让我们为您处理。

:你们提供海外配货服务吗?

:可以。具体咨询0755-86008880



VIFEN Vivien together "handheld home"

For your convenience to provide what services
Shenzhen area by the professional distribution platform "handheld home" for the VIFEN Vivien provide professional distribution installation services, so that products more efficient, safe, caring to your side. For more information please contact us!

Delivery service
Choose a delivery service to save you time and effort. You can not worry about the size of the product, do not worry about how to load, move upstairs, you can want to buy the products you need, we will be the fastest speed to your side. For more information please contact us!

install service
Select this service will save you time and effort, you can enjoy the purchase but do not have to worry about the follow-up installation problems. Once you have selected the furniture of your choice and are ready to choose the installation service, you can place a service order with the installation vendor "Palm Home", which is partnered with VIFEN. For more information please contact us!
 
Q: What delivery methods do you provide?
A: The Shenzhen area single orders over 3000 will be "palm home" for your home delivery free of charge, other regions will be based on the situation you choose the most convenient and efficient delivery methods.
Q: Can I track my order online?
A: The online channel orders can be directly online query logistics information, physical experience shop can be the official online customer service or call us 0755-86008880 inquiries.
Q: How long does it take to ship an order? How to calculate the distribution costs?
A: If there is stock of the products we usually confirm the order within 24 hours after delivery (special or non-standard order except). Non-calibration products are generally shipped within 30 days, the specific cost standards and products, please contact the official online customer service or call 0755-86008880 contact us, so that professional customer service to answer your questions.
Q: I have placed an order, what will you express delivery?
A: Shenzhen City, we can provide you with door-to-door, other regions will be based on the situation you choose the most convenient and efficient distribution methods.
If you have any questions, please contact us via official online customer service or call 0755-86008880.
Q: How do I change my shipping address?
A: If the physical channel can be a single agent in a timely manner with the physical contact or through the official online customer service to modify the delivery location, online store orders please contact the official online customer service or call 0755-86008880 changes.
Q: I only receive a portion of my order, and when will the remaining items be delivered?
A: If an order and did not receive orders for all the goods, please do not worry. Contact us via the official online customer service or call 0755-86008880 and let us handle it for you.
Q: Do you provide overseas picking services?
A: Yes. Specific advice 0755-86008880